Customer Service
- Contact Us
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Order Notes
- Payment Options
- Copyright & Trademark
- Website Terms of Use
- Contact Us
- Email - sales@themystospot.co.uk
Phone - +44(0)1273-252411
Or via the form on the 'Contact Us' page.
- Shipping & Delivery
- We aim to ship your order within 24 hours, with Delivery usually taking 2-5 working days.
- Privacy & Security
- We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.
Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it. - Returns & Replacements
- In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.
- Order Notes
- Please note that all transactions will be carried out in Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. The Mysto Spot monitor prices on a daily basis.
We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, The Mysto Spot reserves the right to decline orders for any reaslon including bulk or high value purchases. - Payment Options
- We accept Credit Card, Debit Card payments via Paypal.
We accept MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing / JCB / Solo / Switch.
The goods will not be delivered until the customer's funds that have been paid to The Mysto Spot have cleared in full. - Copyright & Trademarks
- All contents and information on this site including without limitation text, graphic and images, is the property of The Mysto Spot or the property of their respective owners and is protected by United Kingdom copyright laws. All trademarks that appear on this site are the property of their respective owners
- Website Terms of Use
- All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. The Mysto Spot owns the copyright in all materials on this site.
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm The Mysto Spot or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
